Contact Us
We'd Love to Hear From You
Customer satisfaction is our highest priority. Whether you have questions before placing an order, need assistance tracking your shipment, or require help after your purchase, our support team is always happy to assist.
We aim to respond to all customer inquiries within 24 business hours.
Customer Support
Website: Velovia.shop
Email: support@velovia.shop
Phone: +1 (604) 328-1833
Business Address
2326 Marine Dr
West Vancouver, BC V7V 1K8
Canada
Support We Provide
- Product recommendations
- Order assistance
- Shipping updates
- Return & refund support
- Damaged or incorrect item assistance
- General inquiries
For the fastest service, please include your order number when contacting us.
Thank you for choosing Velovia. We appreciate your trust and look forward to helping you create a warmer, more comfortable home.