Welcome to Velovia. These Terms of Service govern your access to and use of our website, products, and services. By visiting or purchasing from Velovia.shop, you agree to comply with the following terms.

1. Acceptance of Terms

By using our website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a legal guardian to use this website.

2. Products and Services

Velovia specializes in home décor products, including rugs, carpets, and related accessories.

We continuously improve our collections and reserve the right to modify, discontinue, or update products without prior notice.

3. Product Information

We strive to ensure all product descriptions, dimensions, colors, pricing, and images are accurate.

However, slight differences may occur due to monitor settings, photography, manufacturing updates, or natural material variations.

4. Pricing

Prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors, cancel orders affected by technical mistakes, or refuse transactions when necessary.

5. Orders

After placing an order, you will receive an order confirmation email.

This confirmation does not guarantee acceptance of the order. Velovia reserves the right to cancel or limit any order suspected of fraud, unauthorized activity, or pricing errors.

6. Payments

We accept secure payment methods available during checkout.

All transactions are processed through trusted payment providers using encrypted technology.

Velovia does not store complete payment card information.

7. Shipping

We proudly provide free worldwide shipping.

Estimated delivery time is 7–14 business days, although delays caused by customs, weather, or transportation providers may occasionally occur.

8. Returns and Refunds

Our Return & Refund Policy forms part of these Terms of Service.

Customers are encouraged to review that policy before making a purchase.

9. Intellectual Property

All content on Velovia.shop—including logos, branding, product images, graphics, website design, text, and visual materials—is the property of Velovia or its licensors and is protected by applicable intellectual property laws.

No material may be copied, reproduced, distributed, or used commercially without written permission.

10. User Conduct

By using our website, you agree not to:

Violate any applicable laws.
Submit false or misleading information.
Attempt unauthorized access to our systems.
Upload malicious software or harmful code.
Interfere with website functionality or security.

11. Limitation of Liability

To the fullest extent permitted by law, Velovia shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the purchase price of the affected product.

12. Privacy

Your personal information is handled according to our Privacy Policy and is used only to process orders, improve services, and communicate with customers.