Contact information
Contact Velovia
We are committed to providing friendly, responsive, and professional customer service. Whether you need assistance before placing an order or support after your purchase, our team is always happy to help.
Customer Support
Website
Velovia.shop
Phone
+1 (604) 328-1833
Business Address
Velovia
2326 Marine Dr
West Vancouver, BC V7V 1K8
Canada
Customer Service Hours
Monday – Friday
9:00 AM – 6:00 PM (Pacific Time)
We aim to respond to all inquiries within 24 business hours.
How We Can Help
Our support team can assist you with:
- Product information
- Order status
- Shipping updates
- Returns & refunds
- Payment questions
- Damaged or incorrect items
- General customer support
To help us process your request more efficiently, please include your order number whenever possible.
At Velovia, every customer matters. We appreciate your trust and are dedicated to making your shopping experience smooth, secure, and enjoyable from beginning to end.